Lambwolf
LAMBWOLF l NOU (Crinkle Clusters)
LAMBWOLF l NOU (Crinkle Clusters)
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NOU (pronounced like noo in noodles) is a play object designed for both your pet and you. To make it fun, the object invites you to be creative too in making various shapes. NOU can be a pretzel, a boating knot, a tossing ball or a tug of war rope. Works like an enrichment toy, treats can be hidden in the knots and rewarded when your pet successfully unknots them. If one is too easy for your pet, you can always level up and make more complicated shapes with two or three NOU!
Crinkly Knit NOU: Multiple clusters of crinkle paper that make noise when crunched are placed along the Nou for those water bottle lovers! A softer nylon infused knit is used for the crinkle Nous.
At the studio, these are the design questions we had: how can one toy stays interesting for longer or how can it be played differently every time? How can this object be a dog thing but also a human thing? How can its form challenge the pet but also our own creativity? Nou is that answer.
• the soft fabric is gentle on your pet's mouth and ideal for active chewers
• the delicate texture not only protect your pet's mouth but also avoid damage to the teeth and gum
• all seams are double stitched and reinforced for rough play
• measures approx. 4.5ft or 135cm long and 1.5” or 4cm in diameter when unknotted
Shipping & Returns
Shipping & Returns
We have 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
To start a return, you can contact us at pawradisehk@gmail.com. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at pawradisehk@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions/non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalised items, like collars with pets' name). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sales items.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we have received and inspected your return, and let you know if the refund was approved or not. If approved, you will be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Refunds
Once we receive your item, we will inspect it and notify you that we recceived your returned items. We will immeduately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or orginal method of payment).
You will receive the credit within a certian amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for your own shipping costs for returning your items. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shiping will be deducted from your refund
